The South Warwickshire NHS Foundation Trust (UK) has made a significant step in patient care by implementing Tucuvi’s Conversational AI into their Wheelchair Service. ITV News featured how LOLA is proving vital in reducing waiting lists and streamlining processes, offering a powerful solution to allow healthcare professionals to focus on what matters the most—delivering personalized, high-quality care.
The Principal Occupational Therapist at South Warwickshire, Bridgit Vorster-Gibbons, highlights the tool’s efficiency:
There are lots of hidden efficiencies, this has helped us address a growing waiting list.
LOLA’s periodic phone calls with patients collect essential data on their condition, such as the status of their wheelchair, cushion needs, and any other clinical requirements.
Tucuvi's Clinical Conversational AI has not only reduced the administrative burden but also increased the referral screening capacity of the wheelchair service by 10x, ensuring that patients receive timely and appropriate care tailored to their clinical needs.
Catch the full story on ITV News:
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